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By China Post Ordinary Small Packet Plus China Post Ordinary Small Packet Plus is usually $ 5 low for the product, due to the low prices,(no Internet access information） so the arrival time in 25 days -80 days, the local postal service by dialing your phone will inform your mail has arrived E-packet Russia, the United States, Ukraine needs 10-20 days (with Internet access information) China Post registered parcel Generally, delivery to USA takes about 20-35 days. Delivery to Canada, UK, and other European countries takes about 14-28 days. If you need the item very urgently, please contact us for express shipping. We will Business Express shipping cost for you. Express shipping takes about 3-7 days to arrive. payments. We only accept payments. Make sure you pay we only ship to your address before your address is correct. Project will be shipped within 5 working days after we get payment. Import duties, taxes or fees are not included in the fee you pay to us. If you are experiencing all the problems associated with the payment, you can feel free to contact me, looking forward to your arrival Package ways:no retail packaging,no sex words,To protect your privacy, I will write gift or clothe. Have any questions, please feel free to let us know. We will respond to you within 24 hours. (Excluding weekends and holidays) If our products and services to make you satisfied, Please provide 5-star rating feedback. If you receive the goods have any questions, please do not hesitate to inform me, we will do our utmost to solve all problems Please give me the opportunity to make up for you Finally, I wish you have a happy shopping, best wishes
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of highlyseductive (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of highlyseductive.com.au
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.