Welcome to our Store
Toe Shape: Pointed Toe
Heel Height: 7cm/2.76 Inches
Size in stock: EUR 34, EUR 35, EUR 36, EUR 37, EUR 38, EUR 39, EUR 40, EUR 41, EUR 42
Size Reference Table:
How to Measure:
- Set the shoe on a flat, even surface
- Measure the back of the heel from the point where it connects to the shoe, called the seam, to the bottom of the heel resting on the flat surface
- Write this measurement down; this is the height of your high-heeled shoe
- There may be certain error of these dimensions; specific dimension varies from person to person
- Shoe is custom style, so you need to wait for more about 5-8 days
1. We ship to worldwide.
2. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
3.Items will be shipped within 3-8 working days after we receive your payment (except weekend and holiday).
4. Shipping by Hongkong Post would be arrived within 15-45 working days according to different countries.
5. Shipping by UPS, EMS, DHL etc. would be arrived within 3-7 working days.
Shipping delay and Tracking number :
1.Tracking number will be emailed to you once we have shipped your order.
2.Please provide us your full address with Telephone number and make sure your shipping address is correct and deliverable.We are not responsible for wrong or undeliverable address. If you need to change your address, please check it before you pay.thanks.
Return Policy and Feedback
If you want to change the items received, you must contact me within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status. Since your feedback is very important for my business’s development, we sincerely invite you to leave positive feedback for me if you are satisfied with our product and service. It’ll just take you 1 minute. Thanks for a ton! If you have question, please don’t hesitate to contact me!!! Happy Purchasing!!!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of highlyseductive (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of highlyseductive.com.au
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.