|Brand: Leige Jewelry
|Main Stone: mystic topaz
||Accent Stones: cz
|Stone Size: 6X8mm
||Metal: sterling silver
|Main Stone Weight: 1.47cts
|Stone Cut: oval cut
||Delivery Time: 6~13 days
1. The item will be ready for shipment within 5 days after we receive the confirmation of your payment from Aliexpress;
2. Free shipping: FedEx will be our prior shipping methord, it’s faster and safer for your delivery. The E-packet will be used only if you leave a PO box adrress;
3. Your telephone number will be requested as for an international shipment, it will also help the courier to get in touch with you once the item arrivered;
4. Do make sure the address you provided is correct and reachable.
5. All of our jewelry will be well packed and sent in a special gift box;
Ring Size Chart
Certificate Sample of Gem Identigication
We stand behind our jewelry, they are made with high quality gemstones by professional jeweler. Below is the certificate sample of our gemstone which identified by CMA.
1. You can have 7 days to apply for a return if the item you receive is not as the one you expected, the return fee will be under your charge;
2. Return is accepted only if the item comes back in its original condition and showing unworn and unused;
3. Refund will be made once we receive the return item.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of highlyseductive (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of highlyseductive.com.au
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.